Privacy
Policy
This Privacy Policy describes how QuickSprout collects, uses, and protects your personal information when you use our platform, website, and services. By using our services, you agree to the practices described below.
Information We Collect
We collect information you provide directly when you create an account, book a call, or contact us. This includes:
- Identity & Contact Data: full name, email address, phone number, business name, and mailing address.
- Payment Data: billing information processed securely through Stripe. We do not store full card numbers.
- Usage Data: pages visited, features used, device type, browser, and IP address collected automatically via cookies and analytics tools.
- Communications: messages, support tickets, and any content you send us.
How We Use Your Information
We use collected information to:
- Provide, operate, and improve our services
- Process transactions and send related notices
- Send administrative messages, product updates, and marketing communications (where consented)
- Send SMS/text messages for which you have explicitly opted in
- Respond to inquiries and provide customer support
- Comply with legal obligations
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion at any time by contacting us at [email protected] with the subject line "Data Deletion Request."
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any right, email us at [email protected]. We will respond within 30 days.
Security
We use industry-standard technical and organizational measures to protect your data. However, no transmission over the internet is 100% secure. You use our services at your own risk.
Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
Cookie Policy
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function. Cannot be disabled.
- Analytics Cookies: Help us understand traffic and usage patterns (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness.
Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information, visit allaboutcookies.org.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
For data deletion requests, email us with the subject line "Data Deletion Request."